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How AI insights improve decision making

Sprout Social

Artificial intelligence-driven analytics tools sift through massive datasets to identify patterns, trends and insights humans might overlook—allowing brands a distinct competitive edge by making strategic decision-making easier and improving customer experiences. What are AI insights?

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Using genAI for growing a startup: Best of the MarTechBot

Martech

I am the first generative AI chatbot for marketing technology professionals. Prompt What are the top use cases for startups using generative ai for growth efforts? Answer For startups looking to leverage generative AI for growth efforts, there are several top use cases that can drive success.

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Driving Success Through Metrics

SmartBug Media

You know that the business landscape is more competitive than ever, and you believe your company has what it takes to rise above—but do you know if your customers’ sentiment backs up that belief? This article explores how leaders can effectively track these metrics to foster business growth and improve customer relationships.

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6 Steps in Developing a Data-Driven CRM Strategy

Zoominfo

Customer relationship management, or CRM, as we all know it, is about making sure the customer is at the center of everything you do. CRM applications can be used for more than just the recording of customer touch points. In today’s business world, the customer truly is king, and they have more buying power than ever.

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How Natural Language Processing (NLP) is helping call centers get smart

ClickZ

Banks often use NLP’s abilities to answer FAQs for their phone calls – customers provide their questions and based on their response are given a set of canned answers. Once customers voice their concerns, NLP software is able to quickly provide a set of solutions. Think of it like a self-service customer service. .

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7 eCommerce Business Challenges in 2023 and How to Solve Them

Optinmonster

Some of its features include: Electronic identity verification Social Security Number (SSN) verification Instant authentication Identity checks Real-time data validation for seamless payment processing Related Content: Sometimes, you don’t need to know your customers’ identity. It’s as crucial to retain customers as it is to find new ones.

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Why Employee Activation is Crucial to the Growth of Your Company

EveryoneSocial

Activation is not an ecstatic sonic boom that one broadcasts upon reaching a certain velocity of personal satisfaction, nor is it a box to check off and call it good. Michael Brenner of Marketing Insider Group suggests that employee activation consists of stories from employee experience inside your own company.