B2B Email Benchmarks: Answers Vary Widely
Customer Experience Matrix
APRIL 15, 2012
This leads to different questions than I used to get, including the ever-popular “what’s a reasonable response rate for our emails?” Silverpop is also the only study to give both bounce and unsubscribe rates – the others give one or the other. These vary pretty widely, especially for open rates. Here is the U.S.
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