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Four Smart Strategies to Improve Customer Experience and Increase Acquisition

Webbiquity

Research from Nielsen shows that 92% of customers believe recommendations from friends and family, illustrating the significance of word-of-mouth marketing (WOMM). The power of WOMM should not be underestimated. Offer Several Ordering Options. How can you capitalize on these growing trends of CX and acquisition?

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How to Use Content to Build Your Brand Voice

Valasys

.” Therefore, if you use content to build your brand voice not only you’ll have an upper hand in showcasing your products or services to your customers, as compared to your competitors , but you’ll also generate additional revenue by client retention, repeat purchases, and positive word-of-mouth marketing (WOMM).

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How Brand Advertising is Beneficial for B2B Marketers

Valasys

In order to optimize their bottom-line revenues marketers also need to consider whether their advertising makes an emotional & intellectual sense to their prospects. Also, positive word-of-mouth marketing (WOMM) is a repercussion of delivering an excellently seamless after-sales experience. Wrapping Things Up.

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How Customer Experience Management (CXM) will become Smarter in 2020

Valasys

Understanding your customers well & delivering personalized experiences inspires customer loyalty & evangelizes others about your brands via positive Word-of-Mouth-Marketing (WOMM). Read more on 8 Reasons why B2B Marketers Should Prioritize Word of Mouth Marketing (WOMM). higher brand awareness, 1.5x

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Are You Harnessing The Power of Brand Advocates?

Convince & Convert

In order to get them to keep talking about you without getting burned out or feeling like their being used, you need to reward them. Image via BigStockPhoto.com Yesterday I wrote a case study post on ReadyTalk and how they worked with Influitive to work with all of their happy customers to market their brand. Pretty straightforward, right?

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4 Ways to Transcend Your Lead Generation Endeavors to Outlast Your Competitors

Valasys

Today, lead generation is not just about prospecting but also about being at the right place at the right time and serving the prospects with the right pieces of information in order to help the prospects make the right call-to-action at the right time. Read more on 8 Reasons why B2B Marketers Should Prioritize Word-of-Mouth-Marketing (WOMM).

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Top 10 Essential Triggered Email Marketing Campaigns for 2020

Valasys

The extended benefits of triggered email marketing campaigns include: Lead Nurturing Delighting your customers to inspire brand advocacy and positive word-of-mouth-marketing (WOMM) Improvement in Customer Retention Reduced time on sending operational and Repetitive Emails, & Building Brand Equity. Transactional Emails.