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The 10 Best Customer Service and Customer Engagement Platforms

Webbiquity

The emergence and spread of the Industrial Internet of Things (IIoT) has dramatically changed the game for both B2B vendors and customers. For suppliers, that means a vast new stream of data that can be used for marketing, warranty, maintenance, and other purposes. Customer Service Management Tools. 1) HelpScout.

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The 12 Best Special-Purpose Business Software Tools

Webbiquity

Most of the posts so far in this series on the best online business tools have addressed marketing functions. But there’s virtually no business process, no matter how narrow, that can’t be improved by technology—as demonstrated by the tools here. Also the go to tool to collaborate with a team.”

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How to Use Wistia: A Step-by-Step Guide

Hubspot

In this post, we're going to review the business value of video and walk you through a step-by-step guide for using Wistia -- a video hosting platform -- to create video content for all of your marketing and business needs. Wistia's analytics provide much more detail than other platforms. Why Video Content. Step 1: Make a Video.

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Leveraging Video to Get More Sales Meetings [Podcast]

Vidyard

There really are a ton of tools out there to help with research, and I think you really need to pick and choose which ones are going to benefit your style most. (Editor’s note: If you want to learn more about researching companies for prospecting with video, check out this post! What are your favorite sales tools?

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The Ultimate Guide to Content Marketing Tools: Introduction

Webbiquity

But the interactive website visibility and engagement model below organizes about 750 of the most important tools into a coherent, strategic framework content marketers can use to put the various types of tools in context and make better martech selection decisions. The 23 Best Content Ideation Tools. Content Development.

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Nine Valuable Varieties of Online Business Tools

Webbiquity

.” While perhaps true at a philosophical, strategic level, it obviously takes many other disciplines and activities to support those two functions, from managing people and projects to accounting, shipping, website management, customer service, and more. File Sharing Tools. Continuing Education Tools. How do you keep up?

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The Ultimate Growth Marketing Software Stack

Lead Liaison

Most of our growth marketing needs have manifested themselves as software that we’ve created to address a specific need in the overall growth marketing strategy. In addition to our own software, we’ve been using solutions from other providers to build what we feel is the ideal growth marketing software stack.