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Commerce is the latest (renewed) frontier in martech, putting the revenue in RevOps

chiefmartech

Anyway, on with the show… The effect the pandemic has had on all things digital has been enormous. For all the talk about digital transformation over the past decade, these past 18 months have forced businesses to cannonball into the deep end of the digital pool. Well, now we finally have some groovy new footwear.

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2023 Predictions: How organizations will transform their martech stacks and digital experiences in the new year

Martech

Look for more enterprises to adopt composable architectures in 2023 to mitigate the costs of digital transformation. Enterprises that don’t keep up with the quick changes coming will fall behind,” said Tam Ayers, field CTO, North America for enterprise integration platform as-a-service company Digibee.

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Marketing collaboration and experimentation in action

Martech

Dig deeper: Enterprise digital experience platforms: A marketer’s guide. A full re-platforming on the Optimizely DXP left it accessible and optimized, said CMO Kevin Bobowski. He also has access to continuous support at Optimizely. Star Tribune’s subscription success.

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2022 Marketing Predictions: What Are the Experts Expecting?

Brandpoint

The (continued) rise of DXP The phrase Digital Experience Platforms has become a buzzword over the past year now that all-in-one platforms like Acquia have embraced the methodology.

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Getting help with customer experience transformation: Best of the MarTechBot

Martech

In summary, advisory and consulting services are necessary for CX transformation programs because they bring expertise, objectivity, strategic guidance, change management support, data-driven insights, and a focus on continuous improvement. Dig deeper: What is digital transformation?

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Marketing beyond boundaries at Opticon

Martech

“The digital execution gap is wider than it’s ever been and gets wider every day,” Kirsten Allegri Williams, CMO of Opticon, told media and analysts at Opticon, Optimizely’s conference in San Diego this week. Even in 2015, Episerver was locating itself in the digital experience platform category.

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Q&A with Paige O’Neill, chief marketing officer of Sitecore

ClickZ

We chatted with customer experience expert Paige O’Neill, CMO of Sitecore, to hear her thoughts on this new normal — and to look at how companies can adopt a truly customer-centric approach going forward. Q) Can you give us a brief insight into your professional journey and how you became CMO of Sitecore?