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Content Strategy

ClearVoice

If you’re creating content without a strategy in place, you’ll be hard-pressed to justify your content marketing budget to the keepers of the purse strings. These are all questions to consider when putting together your content strategy. Why is it important to have a content strategy? Failing to plan is planning to fail. Defining your goals.

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Don't Press the Pause Button after Sales - 7 Commandments of B2B Customer Retention

Albacross

of customers in the starting was 50, the customer churn will be: [7/50] X 100 = 14%. Customer churn rate gives a reality check, probing you to look into where exactly your customers are leaving and why. To know more about customer churn rate and methods of reducing it, follow the customer churn rate guide.

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How Consumer Behaviors Shape Digital Marketing

Scoop.it

What are their pressing challenges? Thus, leveraging consumer behavior insights, you can create customized experiences across all the digital touchpoints, make data-driven decisions, and build brand loyalty. What motivates them? And how does your product or service fit into the solution? If you disagree, then this article is for you.

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20 Effective Growth Hacking Strategies for the Growth Hacking Funnel

Outgrow

You can also use paid ads to feature your press appearances, user-generated content, customer case studies, etc. Moreover, interactive content leads to increased user engagement and greater brand loyalty. It also answers your prospects’ most pressing questions and adds value, which results in a higher conversion rate.

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Why Employee Activation is Crucial to the Growth of Your Company

EveryoneSocial

The “TEX” T-Mobile customer care overhaul paid off in big ways for the brand: by 2018, T-Mobile’s overall cost to serve went down 13%, its NPS (customer loyalty) shot up by more than half, and its customer churn rate went down to a record low. ” (6) The medium of activation is employee advocacy. Vachon, Donald R.

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What is customer experience and why does it matter?

Martech

Poor customer experience, on the other hand, may cause serious damage to your brand’s reputation and negatively impact brand loyalty. NPS is a customer loyalty score derived from asking customers, “On a scale from 0 to 10, how likely are you to recommend this product/company to a friend or colleague?”

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How to Build a Powerful Marketing Funnel (Step by Step)

Single Grain

The different stages help businesses create targeted strategies and content for each phase, from initial awareness to building and maintaining customer loyalty. You may do a little bit of research, but because your problem is so pressing, you won’t take long. Let’s now understand each marketing funnel stage in detail.