Mailmunch

JUNE 24, 2021

Whatever you call it — attrition, defection, turnover — customer churn is not precisely a happy metric for any growing business to evaluate. However, it is not something to be ignored as it helps you understand the pulse of your customer base. Keeping churn rate in check. Email for reducing customer churn.

Churn Rate 55

Churn Rate Marketing & Strategy Loyalty Click Rate 55

SalesIntel

APRIL 24, 2024

Software with go-to-market (GTM) strategy tools offers powerful benefits such as automation, machine learning, and meticulous keyword research. This guide will help you understand the role of GTM tools in your sales, marketing, and revenue generation strategy and ten valuable tools to fuel your GTM strategy.

Work Management 52

Work Management Marketing Management Marketing Analytics Tools Marketing Funnels 52

Hubspot

JUNE 8, 2020

The positive experiences you create for your customers adds to the longevity and success of every business. The happier you are, the more likely your customers will stay and refer a friend. The happier you are, the more likely your customers will stay and refer a friend. It's never been more difficult to be a B2B sales rep.

B2B Sales 63

B2B Sales Top of Funnel Ideal Customer Profiles B2B 63

Oktopost

JULY 12, 2022

If you’re involved in client relations for a B2B or SaaS company, you’ve probably heard the terms “customer support” and “customer success.” In this article, we’ll go over the difference between customer support and customer success and explain what it means for your brand. What is Customer Success? Quicklinks.

Paid Search Agency 13

Paid Search Agency Lead Scoring Lead Ranking Customer Satisfaction 13

Rev

JUNE 28, 2023

When companies wait to put customer retention strategies into action until after churn becomes an issue, they essentially write the script for their own demise. Almost as quickly as they skyrocketed in popularity, they lost their customers and fell well behind their competitors. Each failed to adapt to an evolving market.

Customer Satisfaction 78

Customer Satisfaction Lead Ranking Lead Scoring Loyalty 78

Single Grain

DECEMBER 1, 2020

In fact, the majority of successful SaaS companies generate 16% of ACV by upselling to their customers. Annual contract value (ACV) refers to the subscription revenue generated from each contracted customer in a year. So if a customer signs a three-year deal for $30,000, your ACV will be $10,000. Let’s begin! ACV Definition.

Churn Rate 59

Churn Rate Marketing Budget Planning Ideal Customer Profiles 59

Sprout Social

JANUARY 30, 2020

Customers are cycling through SaaS products like crazy. Doing so means nailing down your SaaS marketing strategy, though. SaaS marketing is all about long-term customers. In short, SaaS companies are looking to acquire and retain customers for the long haul – years at a time. The SaaS customer journey is complex.

Webinar Metrics 92

Webinar Metrics Marketing Strategy Marketing & Strategy Planning 92