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5 Ways B2B Marketers Can Use CRM for SaaS Customer Retention

Spiralytics

This is where you’d want to extend CRM use rather than keep it to store customer data. Surely, you’d use CRM basics to manage leads and track sales. But there’s much more you can do with CRM to drive customer retention. We have some tactics to share that help harness your CRM into a powerful customer retention engine.

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The 13 Best WordPress Live Chat Plugins in 2019

Hubspot

No one wants to send a support email only to receive a (possibly automated) response 48 hours later. Live chat can provide a more immediate, personalized support system for your customers and prospects, even when you aren’t personally there to answer immediately. WP Live Chat Support. Casengo Live Chat Support.

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How to Maximize Customer Lifetime Value in Digital Marketing

seo.co

Here’s the basic CLV formula: CLV = [Avg Order Value] x [Avg Purchase Frequency] x [Avg Customer Lifetime]. All of those numbers support the idea of pursuing existing customers, and they may very well serve as the justification for launching powerful incentive-based marketing campaigns. Offer 24/7/365 Support.

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Chasing the mirage of “intuitive” - A journey into UX with a simple lesson

GreenRope

I cringed a couple years ago when I saw a review that called us the “khaki pants” of CRM software - very functional, but not especially sexy. Our company, GreenRope, combines CRM, marketing automation, customer service, and a lot more into one platform. It is almost undefinable. Simple Solutions Don’t Always Work.

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Chasing the mirage of “intuitive” - A journey into UX with a simple lesson

GreenRope

I cringed a couple years ago when I saw a review that called us the “khaki pants” of CRM software - very functional, but not especially sexy. Our company, GreenRope, combines CRM, marketing automation, customer service, and a lot more into one platform. It is almost undefinable. Simple Solutions Don’t Always Work.

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Chasing the mirage of “intuitive” - A journey into UX with a simple lesson

GreenRope

I cringed a couple years ago when I saw a review that called us the “khaki pants” of CRM software - very functional, but not especially sexy. Our company, GreenRope, combines CRM, marketing automation, customer service, and a lot more into one platform. It is almost undefinable. Simple Solutions Don’t Always Work.

article thumbnail

Chasing the mirage of “intuitive” - A journey into UX with a simple lesson

GreenRope

I cringed a couple years ago when I saw a review that called us the “khaki pants” of CRM software - very functional, but not especially sexy. Our company, GreenRope, combines CRM, marketing automation, customer service, and a lot more into one platform. It is almost undefinable. Simple Solutions Don’t Always Work.