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Venntive Adds Communities to Small Business Marketing Automation and CRM

Customer Experience Matrix

More puzzling was Venntive’s decision to include a full accounting system and a community management features such as private discussion forums, Wikis, events, and custom fields for groups within its database. You can be certain that this is the first time “Boy Scout troops” has come up as a category of marketing automation users.

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Alterian Pushes Into Social Media Management with Techrigy Acquisition

Customer Experience Matrix

2007), email (Dynamics Direct, 2006), marketing resource management (Nvigorate, 2006), and hosted analytics services (MarkIT, 2005). It’s by no means certain that Techrigy can actually scale up to manage this many individual relationships. Users can also add their own feeds to search. microblogs (Twitter, Friendfeed , etc.),

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How To Create A Know-It-All Company - CIO.com - Business Technology Leadership

Buzz Marketing for Technology

Web Services. A Peer-Advisory Service and Professional Association for CIOs. Subscription Services » Reprints » Feature. All employees are expected to read it carefully and respond immediately if they can share a contact or industry background. « Virtualization. TECHNOLOGY. Infrastructure. E-Business.

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Simple Ways to Optimize Your Email Workflow with Litmus

Litmus

You may not have full control over all the demands placed on your email marketing team–but you can focus on ways to optimize your email workflow to gain more control over how much time, resources (and frustration) creating impactful campaigns can otherwise take. But, they can still edit code elsewhere in Litmus.

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You’re doing a terrible job with search and social

Biznology

None of my clients have ever mentioned to me that they have tens of thousands of inbound links — the bulk of the volume (not influence) of their backlinks — coming in from the very worst spam sites. I do a lot of my work at night and my girlfriend can call the spam sites at 100 yards. Google hates abandoned content.

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Can Social Tools Really Replace Email? - They Already Are! (Part II)

Buzz Marketing for Technology

Knowledge Management Community Home Blogs Groups Wiki. Can Social Tools Really Replace Email? As I have mentioned in a previous blog post this is Part II from the series of blog posts put together as a follow up from the various reactions from the Lifehacker blog post Can Social Tools Really Replace Email? Previous Entry.

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Your Customers Love You, and This is Why

GreenRope

Our brands are judged by customers, but when one customer decides to take up his or her pitchfork and demand justice, what do we do? Can you dedicate the resources to helping people accomplish whatever it is you are trying to solve for them? If you can, you differentiate yourself. not outsourced) customer service team.