Measuring Customer Experience for B2B Marketers
Oktopost
JANUARY 12, 2021
For B2B, this means buyers expect a personalized, well-developed, enticing customer experience (CX) from first learning of your brand until closing a sale. It also makes it necessary to employ traditionally B2C-oriented marketing techniques to attract new B2B leads and retain your current customers. What is Customer Experience (CX)?
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