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B2B customer journeys that begin at review sites are significantly shorter

Martech

The B2B customer journey can be a long one, especially when the purchase of expensive software subscriptions is under consideration. “So if there are two, three or five people representing an account, which is typically what you see in B2B, all of these touches get mapped into the same timeline.”

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The Beautiful Game: A Guide to Attribution Reports with Salesforce

SmartBug Media

For marketers—especially those in B2B and/or who have a long sales cycle— campaign attribution is critical to understanding which channels are winners and which are dead weight. Why Campaign Attribution in Salesforce Is Important. Yet within all these touches is the holy grail of B2B KPIs: campaign ROI. But fear not!

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A Practitioner’s Guide to ABM

Full Circle Insights

ABM, in particular, helps create a seamless sales process. If you’re not able to measure how engaged target accounts are with your campaigns or attribute sales to ABM efforts, then you’ll simply be in the dark on how you can improve. Like RollWorks, Terminus is a comprehensive ABM platform that offers help with multi-channel ABM.

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Why a Single Source of Truth Is a Huge Deal

Full Circle Insights

In addition to greater process efficiency, a single source of data truth shared by marketing and sales also allows the marketing team to invest resources more wisely. White Papers. Intro to Full Circle Campaign Attribution. Building a Solid Case for Attribution to the CMO. Attribution Buyer’s Checklist.

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The Complete Guide to Usability in B2B E-Commerce

Sana Commerce

A personal touch makes a big difference in B2B e-commerce, for example, a customized buying experience that provides relevant product and pricing information not only saves the business buyer time, it creates a positive impression of your company as well. Compare and shortlist e-commerce software vendors with our comparison template.

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I Predicted Marketing Automation and it Changed Everything – Here’s My Next Big Prediction

Engagio

The buying process is increasingly non-linear , making the traditional handoff between Sales and Marketing ineffective in serving today’s highly complex B2B buying journey. Need for multi-channel orchestration. A human, personalized touch is often more trustworthy, and thereby more effective.

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30 Experts Discuss Marketing Automation Trends That Will Have The Biggest Impact On B2B Marketers In 2018

SnapApp

Developments in multi-variate testing and audience targeting will further empower marketers in 2018. . . Enrichment data collection and improvements in natural language processing will make chatbots a more targeted and convenient resource for lead education than even knowledge bases or static content. .