Enterprise Management Resource Management Software Tagging 
Customer Experience Matrix
NOVEMBER 15, 2007
The Web site lists 13 “Solution Lines” ranging from “Activity-Based Management” to “Web Analytics”. The “Customer Relationship Management” Solution Line has 13 subcategories of its own (clearly no triskaidekaphobia here), ranging from “Credit Scoring” to “Web Analytics”. So is Profitability Management.
Customer Experience Matrix
NOVEMBER 2, 2007
I’ve often written about the tendency of marketing automation vendors to endlessly expand the scope of their products. If so, then what will be the next really important change in marketing systems? Managers at all levels need to see basic correlations between treatments and behaviors.
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Online Marketing Institute
JUNE 17, 2009
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Customer Experience Matrix
JANUARY 25, 2008
It was Alterian 's turn this week in my continuing tour of marketing automation vendors. As I’ve mentioned before, Alterian has pursued a relatively quiet strategy of working through partners—largely marketing services providers (MSPs)—instead of trying to sell their software directly to corporate marketing departments.
Sprout Social
DECEMBER 29, 2022
Is it ways you could automate processes? If you answered yes, your current project management strategies and corporate communications tools might need an upgrade. It’s time to invest in project management software to help you plan, coordinate and execute your team’s work at a higher level. Scheduling and planning.
Customer Experience Matrix
DECEMBER 18, 2007
I recently caught up with Unica Vice President Andrew Hally as part of my review of developments at the major marketing automation vendors. On the product front, they continue their long-time strategy of offering all the software a marketing department would need. Acquisitions in those areas would not be surprising.
Online Marketing Institute
JULY 31, 2009
However, many tech buyers visit vendor Web sites many times to learn about and compare products, yet few register or leave evidence of their activity. B2B marketers looking for ways to turn their Web sites into demand generation tools have some new solutions to consider.
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