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Seismic Shift ’23: Day One Highlights

Seismic

They were also joined by our customers and partners at Zendesk, Zoom, Five9, Michelin, IBM, and Microsoft before author and workplace culture expert Shola Richards took the stage. This is something our customers know all too well. None of this would have been possible without Seismic, and the proof is in the numbers.

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Verint Analyst Days Takeaways: Elevating CX to Narrow the Engagement Capacity Gap

Aberdeen

The following is an an event recap from Aberdeen’s VP & Principal Analyst, Contact Center & Customer Experience Management, Omer Minkara. The event provided an opportunity for many insightful conversations with company executives and customers. Follow him: @omerminkara, LinkedIn .

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How the best content marketing agencies onboard customers to nail success

Tomorrow People

Today’s content marketing agency can engage in educating an audience or attracting new recruits as much as selling products or services — so the CEO, CPO, or CTO may be named as sponsor as often as the head of sales or marketing director. Arrange three customers to be interviewed per buyer persona. So who’s on your content team?

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How a great content marketing agency will onboard customers to nail success

Tomorrow People

Today’s content marketing agency can engage in educating an audience or attracting new recruits as much as selling products or services — so the CEO, CPO, or CTO may be named as sponsor as often as the head of sales or marketing director. Arrange three customers to be interviewed per buyer persona. So who’s on your content team?

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AI-guided selling is the future. Is your company ready?

Seismic

Can AI help businesses forecast and anticipate these changes before they arise? Krish Mantripragada, CPO | Seismic. You may be dealing with customers in different stages of sales cycles. Today, sellers are increasingly being challenged to build meaningful relationships with customers in new ways over digital channels remotely.