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37 Sales Leadership Stats to Know in 2020

Hubspot

Sales leaders, be honest — you're curious about what your peers are up to. 61% of over-performing leaders use their CRM to automate parts of their sales process , vs. 46% of underperforming leaders. The top data insights sales leaders use for decision-making are forecasting data, rep productivity data, and team performance to quota.

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Future of Marketing | 5 Areas You Have to Make a Priority in 2020

Adobe Experience Cloud Blog

What does the future of marketing look like? Many B2B organizations have static websites that serve up the same content to all visitors, regardless of where they are from, what device they’re using, and their business data. . At the end of this blog, y ou’ ll be able to share your resolutions , priorities, concerns, and more. .

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Workforce Optimization: What It Is and How It Can Help Contact Centers

Televerde

What is Workforce Optimization (WFO)? Understand attendance, task completion, and time management. Optimizing your workforce is more important now than it has ever been before. Key Takeaways: The goal of workforce optimization is to boost employee efficiency, decrease operation costs, and streamline work processes.

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20 Innovative CRM Trends to Pay Attention to in 2022

Hubspot

In recent years, the CRM (Customer Relationship Management system) has evolved far beyond being just a tool for contact management. As 2022 approaches and we move further into the new decade, some key CRM trends will shake up the industry as we know it. CRM Trends for 2022. AI is becoming a key part of CRM systems.

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The Power of AI in Sales & 5 Ways You Can Use It

Hubspot

In this post, you’ll learn everything you need to know to get started with AI in sales — what it means, why you need to leverage it, and 5 powerful applications for your sales process. What is AI in Sales? Forrester also predicts that the market for AI-powered platforms will grow to $37 billion by 2025.

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What is Revenue Operations? Plus Answers to Other RevOps Questions

InsightSquared

What is Revenue Operations? In fact, according to Gartner , by 2025, 75% of the highest growth companies in the world will deploy a revenue operations (RevOps) model. But what is Revenue Operations and why is has it become so critical? . What is Revenue Operations (RevOps)? . What are the Benefits of RevOps? .

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B2B Marketing Trends to Master in 2024

DealSignal

For our 2023 forecast, we’ve included insights from several B2B marketers. “You can set up triggered direct mail straight from your CRM,” Joy Gendusa, Founder & CEO of PostcardMania says. Read on for our B2B marketing trends for 2023.