Goodish Agency

DECEMBER 6, 2020

I’m not claiming that a pretty website will solve all your problems, but investing in good design should have an obvious & immediate impact on consumers’ opinion of your brand. Post on every (relevant) social media, answer questions in forums & groups, get loads of media coverage & make sure your support is quick.

Paid Search Agency 98

Paid Search Agency Marketing AI Marketing Analytics Tools FAQ 98

Valasys

OCTOBER 9, 2023

B2B customer service often involves long-term, high-value relationships with knowledgeable clients that require technical and consultative support. 10 Top Techniques to Improve B2B Customer Service Here are some of the most result-driven ways you can retain your customers and boost customer loyalty. So, ask for feedback.

Service 52

Service B2B Best Practices Paid Search Agency 52

Martech Advisor

DECEMBER 16, 2019

Customer listening follows two approaches: The inbound approach: Emails, social media queries, complaints, support tickets, etc. It’s not about implementing every suggestion but letting your customers know that you value their opinion. Use Recommendation Systems to Deliver Content. Gamify the Customer Experience.

Marketing Automation Services 68

Marketing Automation Services Enterprise Management Customer Satisfaction Work Management 68

Single Grain

JULY 16, 2020

Customer loyalty is a measure of how satisfied your customers are and how likely they are to share their experience with others: Existing customers are 70% more likely to buy a product or service than a new client. The performance of every company is now measured online (or will be soon), so you can’t really ignore customer loyalty.

Loyalty 131

Loyalty Ideal Customer Profiles Work Management Marketing Management 131

Convince & Convert

APRIL 28, 2010

Labeled “Mass Influencers&# this army of 29 million opinionated chatterboxes may very well be the key to your social media success. Maybe it has to do with the size of the item or big ticket item (cost). population. link] RT @jaybaer [link] Kabbage RT @marketingveep: 80% of #brand chatter is created by 16% of people.

Social Media 150

Social Media Media Webinar Metrics Marketing & Strategy 150

Single Grain

AUGUST 4, 2020

Expert users, again, are more likely to stay engaged and active when building on the factors of loyalty and trust. In fact, here are some of the benefits that customer education offers: It lowers support requests. How about reducing support tickets? Dive Deeper: 9 Ways to Repurpose Your Old Blog Content.

Conversion Rate 116

Conversion Rate Education Conversion Enterprise Management 116