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Contact Center & CX Trends 2019 (Part 2)

Aberdeen

In the first post of this three-part series, we noted that now is the time of the year CX leaders are evaluating their 2018 activities and planning for 2019. Knowledge management : This isn’t a new technology in the CX leaders’ toolbox. This helps companies maintain control of their digital assets and minimizes reliance on IT.

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Web3 Startup Hiring Survived the Pandemic. Is This the End?

Zoominfo

According to data from Crunchbase , Web3 startups attracted unprecedented levels of investor funding last year: almost $18 billion was invested across more than 1,300 Web3 startups in 2021 — more than the total funding invested in such companies in 2018, 2019, and 2020 combined. The rapid pace continued at the start of 2022.

Startups 100
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What A/E/C Marketers Need to Know about Marketing Technology

Circle Studio

Over the last decade, marketing has become increasingly dependent on technology—requiring new skills and processes and creating new challenges. As A/E/C marketers look to empower their efforts with technology solutions, the challenge of keeping up with all the available tools—and deciding which ones to use—can be overwhelming.

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Popular Tech in Travel and Tourism

TrustRadius Marketing

He is the Marketing Operations Manager at Simpleview. Nate purchases, implements and integrates various marketing technology tools that ultimately result in lead generation. He has written several in-depth reviews of marketing and travel software. 2 Apps and Digital Passports. 3 Digital Asset Managers (DAM).

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How agency technology can support your content marketing journey

Tomorrow People

Great agencies use the latest content marketing tools and technology to strengthen your partnership and establish high-performing strategies. But we’ll show you why the apps we use will become fundamental to your content marketing campaigns. Tip-top content marketing: an evolution of processes. The strategic bit.

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The Seven Needs of a Content-Centric Marketing Organization

Content Standard

Content Marketing’s All Grown Up. Gone are the days when the content marketer was the enfant terrible of the marketing department. But there’s no doubt that the bounds of content marketing are stretching each year. Seth Godin famously prophesied that content marketing would be the only kind of marketing.

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2022 BEST SOFTWARE LIST FOR SMALL BUSINESS

TrustRadius Marketing

2022 BEST SOFTWARE LIST FOR SMALL BUSINESSES. Recognizing the best software products based on their customer satisfaction, performance via reviews, and small business market fit. Best Software List for enterprise buSINESS Best Software List for mid-sized buSINESS. Best Software for Small Business.