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Can Old Database Marketers Learn Digital Tricks?

Customer Experience Matrix

Summary: Database marketing and digital marketing are more different than it seems. It’s self-evident that digital marketing (mostly on the Internet, but also mobile, in-game, and eventually interactive TV) is a major change from both traditional mass media and more recent database marketing (mail, email, telemarketing, CRM).

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AI is a game changer, but not generative AI

Martech

One quickly concludes that it’s important to have an AI assistant, not because it’s a differentiator, but because all the competition has one. Take our brief 2024 MarTech Replacement Survey Email: Business email address Sign up now Processing. The list goes on and on. Are you getting the most from your stack?

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Key Insights to Inform the Future of Your CRM

Martech Advisor

In this article, Jose Cebrian will touch on the best ways to harness customer data and how to utilize that data across multiple channels, deepening the connection between marketers and customers. Customer relationship marketing (CRM) is continuously evolving. Marketers are Seeking to Invest More in Data, Analytics, and Technology.

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Beyond Buyer Profiling To Buyer Personification

Tony Zambito

Personalization is an extension of database marketing, whereby attempts are made to differentiate through personalized marketing. The numbers bear this out as seen by several surveys showing content marketing effectiveness declining.

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Customer Marketing and Martech Innovation During Covid-19

Porch Group Media

To achieve marketing objectives, marketers have increased spend in several key areas including: 56% – Site/Mobile Chat 55% – Mobile App Functionality 51% – email 50% – Video 47% – DMP 47% – Marketing Database. And among U.S.