crm-for-government-agencies CRM Social Networks Twitter 
Convince & Convert
SEPTEMBER 21, 2010
However, a lot of people making that news have created expectations and beliefs about social media that aren’t true. Social Media is Inexpensive False. As Charlene Li said recently, social media trades media cost for labor cost. Social Media is Fast False. It’s not hard, it’s complicated.
Convince & Convert
JUNE 3, 2010
We may be the least vindictive, grudge-holding society ever. For the most part, we’ve forgiven Tyson, Clinton, Nixon (my father-in-law is still a hater), Tylenol and about 63,157 other transgressions. .&# This morning, I opened USA Today to find a full-page ad from BP that earnestly promises that they will make it all better.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Buzz Marketing for Technology
JULY 7, 2008
I’d like to say I’m getting this codified down to a common process such that each workshop is easier to repeat, but the reality is they are each governed by some of their own unique characteristics. The answer is NOT always social media/community - that would be another warning sign if it was.
Webbiquity
APRIL 27, 2017
those in business/industrial firms, government agencies, non-profits, educational institutions, financial services, and healthcare) are well aware of the data they are providing to vendors, just through normal product usage. But it also means a dramatic leap in customer expectations. Professional customers (i.e., 2) Zendesk.
Convince & Convert
SEPTEMBER 21, 2010
And that’s how I pick the right social media monitoring tool for the job. But I get a lot of questions about why I like particular tools better than others and how I decide to use which, so here’s a summary of my thought process that I hope will help you make a similar decision for your client or your organization. What about you?
Convince & Convert
AUGUST 17, 2012
This is Episode 29 of the Social Pros Podcast : Real People Doing Real Work in Social Media. Read on for insights from Lauren plus Eric Boggs ‘s Social Media Stat of the Week ( This week : 62% of adults use social media for fear of missing out.). This episode features Lauren Vargas of Aetna. Listen Now.
Convince & Convert
AUGUST 4, 2010
But, one of greatest benefits of social media is that it puts the shortcomings of your operations department in marketing’s lap, and vice-versa. The customers that take you to task in social media aren’t the ones you need to worry about. Ultimately, this will make for stronger companies.
Expert insights. Personalized for you.
148 
Let's personalize your content