How COVID-19 Has Impacted Business: A 6-Month Retrospective
Hubspot
OCTOBER 28, 2020
We're not surprised that APAC has been leading the way when it comes to live chat conversations as we've seen this region using more chat and SMS technology for quite some time. Currently, call events are 31% above the benchmark for companies with 0-25 employees and are up 26% since March. Web Traffic. Sales Calls.
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