Webbiquity

SEPTEMBER 15, 2015

Now, most businesses offer other communication channels, including email, customer portals and chat windows, and some also use social media like Twitter and Facebook to communicate with customers and manage support. A toll-free customer support line open only during local business hours used to be the norm. Image credit: i-SCOOP.

Advertising Channels 100

Advertising Channels Work Management Marketing Management Paid Search Agency 100

Convert

MARCH 21, 2023

And all cables and software should be provided. Back when I did my master’s, I spent days hunting down the right USB cable just to plug in the device! So, when sourcing the optimal eye tracker for your needs, make sure all parts and cables are included. No one should have to go through that kind of torture.

Comparison 52

Comparison Budget Programs Tools Marketing Analytics Tools 52

Hubspot

SEPTEMBER 17, 2018

The options are also endless for service teams — onboarding videos, knowledge-based videos, meet the team videos, support video calls, and customer stories are just a few ways that video can create a more thorough, personalized customer support experience. From this portal, you’ll find all sorts of viewer insights.

Video Marketing 101

Video Marketing Sales Management Work Management Marketing Management 101

Vidyard

OCTOBER 21, 2020

Following the video’s instructions, I was able to fix the machine’s faulty door sensor for the low cost of a single cable tie. Build a Video Knowledge Base 2.1 How a Video Knowledge Base Boosts Your Video SEO 3. Using video for these knowledge base topics (and more) makes them easier to digest.

Customer Satisfaction 65

Customer Satisfaction Paid Search Agency Video Marketing Work Management 65