102 Compelling Social Media and Online Marketing Stats and Facts for 2012 (and 2013)
Webbiquity
JANUARY 2, 2013
Consumers actually place the highest value on deals and promotions (83%) and rewards programs (70%). ( And tasks done in parallel take on average 30% longer to complete than those performed in a sequence. Social CRM is still confusing. Only 16% of companies say they currently have a social CRM system in place.
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