Convince and Convert Blog: Social Media Strategy and Social Media.
Convince & Convert
SEPTEMBER 14, 2010
The debate on Social CRM (sCRM) could easily become a distraction. We have many good tools at our disposal right now we could be putting to use. However, for marketers, a social media address is insufficient to manage that channel. To paraphrase Tina Turner , we don’t need another acronym.
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