Single Grain

FEBRUARY 12, 2020

And the biggest humbling realization was that price and product are no longer the only competitive differentiators that make customers stay loyal. But this year, the biggest differentiator is customer experience. 6 Customer Service Trends You Can't Ignore in 2020. 3 Ways to Personalize the Customer Journey Experience.

Marketing Automation Services 98

Marketing Automation Services Work Management Marketing Management Paid Content 98

Terminus

JUNE 15, 2021

2020 was a record year for this team. We’re a recognized leader in The Forrester New Wave : ABM Platforms, Q2 2020 report where we received a differentiated rating in seven of the 10 criteria evaluated including account selection, engagement channels, and product roadmap.

Enterprise Management 48

Enterprise Management Account Based Marketing Work Management Planning 48

Single Grain

NOVEMBER 11, 2019

Gartner predicts that by 2020, around 30% of companies will be using machine learning and AI in at least one of their sales processes. 1) Better Personalization. Arguably, brands selling similar products and services can differentiate themselves purely by the quality of their customers' experiences. Get A Free Consultation.

Marketing AI 76

Marketing AI Marketing Automation Services Work Management Paid Search Agency 76

Metadata

APRIL 22, 2021

Before that, I found a company called Insightera which is about website personalization. And so they had all these IT folks calling Gardner and Forrester and complaining, and she said that was their hack. And you can see by the way, if you look at 2020, what happened in the market. That company got acquired by Marketo.

Enterprise Management 52

Enterprise Management B2B Marketo Work Management 52

Metadata

APRIL 8, 2021

Before that, I found a company called Insightera which is about website personalization. And so they had all these IT folks calling Gardner and Forrester and complaining, and she said that was their hack. And you can see by the way, if you look at 2020, what happened in the market. That company got acquired by Marketo.

Enterprise Management 52

Enterprise Management B2B Marketo Work Management 52

Metadata

APRIL 8, 2021

Before that, I found a company called Insightera which is about website personalization. And so they had all these IT folks calling Gardner and Forrester and complaining, and she said that was their hack. And you can see by the way, if you look at 2020, what happened in the market. That company got acquired by Marketo.

Enterprise Management 52

Enterprise Management B2B Marketo Work Management 52