Blog: Don’t Bother With Bots: How to AI Assistants Improve Website Chat
Conversica
JUNE 9, 2021
While largely present on ecommerce websites as a way of answering questions and directing website visitors to the pages they’re looking for, website chat is growing in popularity across B2B and B2C organizations. AI Assistants are omnichannel , meaning they do their jobs across website chat, email, and SMS.
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