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The 10 Best Customer Service and Customer Engagement Platforms

Webbiquity

The emergence and spread of the Industrial Internet of Things (IIoT) has dramatically changed the game for both B2B vendors and customers. They also expect service and even vendor engagement options far beyond phone calls and email. Some go even further, empowering customers to collaborate with vendors, and with each other.

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The Ultimate Growth Marketing Software Stack

Lead Liaison

CRM: OneFocus™. Support & Help: Screencast-O-Matic. CRM : OneFocus™ ™. Don’t waste your time on expensive and bloated CRMs such as Salesforce.com and Microsoft Dynamics. We didn’t need all the fat around the bone, we just needed the essentials of a CRM. Support & Help : Screencast-O-Matic.

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Growth Marketing Software Stack for B2B Companies

Lead Liaison

CRM: OneFocus™. Support & Help: Screencast-O-Matic. CRM : OneFocus™ ™. Don’t waste your time on expensive and bloated CRMs such as Salesforce.com and Microsoft Dynamics. We didn’t need all the fat around the bone, we just needed the essentials of a CRM. Support & Help : Screencast-O-Matic.

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The 12 Best Special-Purpose Business Software Tools

Webbiquity

A comprehensive suite of business operations apps for small business including CRM, project management , accounting, customer service (help desk and field service), supply chain management, and order management. Pricing: contact vendor for terms. 39: The Eight Best Social CRM Tools. #40: Showcase reviews: StoreYa Blog.

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The 16 Best Sites for Free Stock Photos and Videos

Webbiquity

Over 70 million searchable, categorized photos, vendors, icons, infographics, video clips, and audio files. 39: The Eight Best Social CRM Tools. #40: 41: The 15 Best Screencasting and Online Presentation Tools. #42: Sample review: “Shutterstock (offers) a seemingly infinite library of stock photography to choose from.”

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The Ultimate Guide to Creating and Using a Sales Playbook

Hubspot

In addition, note where they come into play in the buying process; for example, the CTO probably won’t get involved until her team has narrowed the list down to two vendors, while the tech team lead may be communicating with the rep from day one. In this section, upload or link to recordings or screencasts of high-quality meetings.

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The 15 Best Screencasting and Online Presentation Tools

Webbiquity

Screencasting tools are great for explaining how a software application works; demonstrating how to use it; or illustrating any online process. Early screencasting apps were clunky to use and offered little functionality beyond basic recording and editing. Screencasting Tools. A screencast storage and sharing site.