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Digital experience platforms: 4 building blocks to success

Martech

We need to be part marketer, part operations officer, part technologist, part data analyst, part revenue officer, part experience officer, consensus builder, diplomat, etc. We have to do more with less, as Gartner’s 2022 CMO Spend Survey found. What is a DXP? Carrying and inputting CRM data across multiple touchpoints.

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2023 Predictions: How organizations will transform their martech stacks and digital experiences in the new year

Martech

In 2022, digital experience platform (DXP) Sitecore expanded its composable offerings , which allow organizations like Cirque du Soleil to pick and choose among various digital ecosystems instead of committing to one vendor for all of their digital architecture. They help consumers discover things.

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Getting help with customer experience transformation: Best of the MarTechBot

Martech

They can assist in defining the target customer experience, mapping customer journeys, and identifying key touchpoints for improvement. There are many possibilities, depending on the human user’s industry and main objectives: I’m a CMO for an ecommerce home goods business. Context) I’m a CMO for an ecommerce home goods business.

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Content marketing: What it is and why marketers should care

Martech

That means scaling content so it’s always fresh, relevant and personalized across the many touchpoints consumers use when interacting with businesses. The consumer buying cycle is an increasingly self-serve process scattered across multiple touchpoints. Content intelligence platforms like Ceralytics and Parse.ly

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Lyft introduces in-app ads as part of an expanded rider experience

Martech

Lyft Media has added a number of digital and out-of-home touchpoints to make the rider experience more engaging and to provide opportunities for advertisers. We’re excited to expand our existing partnership with Lyft as a launch partner in this new channel,” said Zoe Oz, CMO at Bilt Rewards.

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Does your organization need a digital asset management platform?

Martech

Customers’ expectations are rising and marketers are working to meet those expectations with personalized content at a growing number of touchpoints — from social, to website to mobile app to drive-through menu to virtual reality experience.

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What it means to be an empowered marketer in today’s digital landscape

Martech

“For too long marketing and IT leaders have worked on separate islands,” said Lynne Capozzi, CMO of digital experience platform Acquia, in her presentation at our MarTech conference. Marketers were seen as the dreamers, responsible for building the brand experience. That’s where CDPs come in.