Less Than 1% Churn? It’s Possible—Just Listen to Your Customers
Adobe Experience Cloud Blog
JUNE 19, 2017
Now the world’s leading metric for measuring customer loyalty and happiness, NPS is also shown to be highly predictive of future growth. Don’t let your sales and marketing teams’ efforts go to waste! Would you like anyone to contact you to further discuss your issue? A 2013 Bain & Co. The next step is to follow up!
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