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Managing a Remote Customer Service Team with Ticket Management

GreenRope

Managing a Remote Customer Service Team with Ticket Management. One proven way to achieve this is by using a ticketing system which allows your customers to easily submit requests at any time. Simply put, a ticket management system is a solution to help organize your incoming requests and issues.

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How to Stay Productive Amid the Coronavirus Chaos

GreenRope

While uncertainty looms and more businesses are requiring employees to work from home, you might be wondering, “How is this going to affect the productivity of the team and the business overall?” In fact, there are studies that prove how working from home can actually increase productivity when managed correctly.

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New Marketing Automation Options for Small Business in the VEST Report

Customer Experience Matrix

The system has an impressively broad scope, adding full Web site creation to the usual all-in-one mix of email, lead scoring, landing pages, and CRM. The system also extends beyond sales and marketing functions to include customer forums, Wikis, support tickets, project schedules with tasks assigned to individuals, and coupons.

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The Ultimate Glossary: 101 Social Media Marketing Terms Explained

Hubspot

Disqus - Disqus is a comment system and moderation tool for your site. E EventBrite - Eventbrite is a provider of online event management and ticketing services. If you sell tickets to your event, Eventbrite collects a fee per ticket. DocStoc - DocStoc is an online sharing service for documents.

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The Ultimate Glossary: 120 Social Media Marketing Terms Explained

Hubspot

Disqus - Disqus is a comment system and moderation tool for your site. Eventbrite - Eventbrite is a provider of online event management and ticketing services. If you sell tickets to your event, Eventbrite collects a fee per ticket. Ebook - An ebook is an electronic version of a printed book.

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CRM for Nonprofit Organizations

GreenRope

Your ability to help others is intertwined with your ability to generate awareness and leverage community support. GreenRope appreciates the extraordinary amount of trust organizations place in our product, which is why we adhere to strict data security protocols. Our Learning Management System is great for onboarding new volunteers.

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Your Customers Love You, and This is Why

GreenRope

When you fill out a ticket, you always get a response within an hour during the business day. “The Product” Drives Customer Experience. Immediately after we launched it, the number of support tickets dropped by 50%, and within a few months, our churn had dropped by 60%. Hardly a one-trick pony.