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Customer Churn: What is it and How Can You Avoid It?

BenchmarkONE

It can help indicate if your customers are happy with your product or service, if you’re charging too much, or if there’s another reason customers are leaving your brand. . Some customers might no longer need your services, and others might not be able to afford the product anymore. Recurring business value lost.

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The 10 Best Customer Service and Customer Engagement Platforms

Webbiquity

The emergence and spread of the Industrial Internet of Things (IIoT) has dramatically changed the game for both B2B vendors and customers. For suppliers, that means a vast new stream of data that can be used for marketing, warranty, maintenance, and other purposes. Customer Service Management Tools. 1) HelpScout.

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Nine Valuable Varieties of Online Business Tools

Webbiquity

.” While perhaps true at a philosophical, strategic level, it obviously takes many other disciplines and activities to support those two functions, from managing people and projects to accounting, shipping, website management, customer service, and more. File Sharing Tools. Continuing Education Tools. How do you keep up?

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Jack of All Trades or Master of One? A Teamlancing Guide to Helping Freelancers Succeed

ClearVoice

Learn how to adopt the #teamlancing mindset, better pitch your services, and land on a successful teamlancing model. The best way to go about this is to encourage freelancers to go into the pitch by focusing on a specialized skill set, and how certain aspects of that skill set can add value to a client’s project and brand.

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The Eight Best Online Tools for Sales Professionals

Webbiquity

It’s hardly news that B2B sales and marketing teams aren’t always on the same page. And it’s not just arguments over lead quality. According to research from IDC , over 40% of all marketing materials aren’t used by sales teams. Sales Tools. ” — Marketing Insider Group. 1) Yesware.

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30 Amazing Content Upgrade Examples To Grow Your Email List

Optinmonster

30 Content Upgrade Ideas (With Examples) Best Tools To Create Content Upgrades The Best Content Upgrade Plugin We’ll dive into the content upgrade ideas and examples in just a bit. A content upgrade is a lead magnet (also known as an optin bribe) created specifically for a particular blog post or landing page.

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The 28 Best Miscellaneous Online Tools for Marketers

Webbiquity

Welcome to the 47 th , and final (for now at least) post in the Best Online Business Tools series. Hopefully you’ve found the posts helpful and have perhaps even implemented some of the tools covered. The tools and apps reviewed here previously have fallen into fairly well-defined categories (e.g., Password Tools.