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Unica and Alterian Lead Database Marketers to the Digital Promised Land

Customer Experience Matrix

Here are some quick thoughts on two items: Unica ’s acquisition of paid search bid management system MakeMeTop (now mercifully renamed Unica Search) and Alterian ’s recently-released and excellent annual marketing survey. I’ve been talking about this a lot with consulting clients but don’t think I’ve written about it at length in this blog.

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How Quickly Should I Suspend or Delete Non-Responsive Leads?

The Point

There are multiple, legitimate reasons to suspend or even delete non-responsive leads from your mailing lists or CRM database: * Non-responsive leads can weigh down engagement rates and create a distorted view of campaign metrics. Even then, success with email programs can often be a long-term proposition.

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Lists and the Rest of the Story

ViewPoint

It was a relatively expensive list and the vendor guaranteed 100% deliverability. The offer was an upscale dinner in NYC followed by an NBA game – it was a big game. My first question was “have you tested the list?” The client said no. I suggested that they take a few extra days and call into 100 of the targets.

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Lists and the Rest of the Story

ViewPoint

It was a relatively expensive list and the vendor guaranteed 100% deliverability. The offer was an upscale dinner in NYC followed by an NBA game – it was a big game. My first question was “have you tested the list?” The client said no. I suggested that they take a few extra days and call into 100 of the targets.

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Top 10 B2B Database Providers For Your Business (for Mid-markets)

SalesIntel

The B2B database market is brimming with viable solutions for businesses of all sizes and purposes. There is a limit to how many mid-market buyers are available to you. Low Deliverability Rate For data to be effective, it must be utilized at the right time and correctly. How do they handle spam traps?