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How Chief Growth Officers Drive Growth Through Customer Experience

Vision Edge Marketing

Today’s highly competitive business environment is driven by the always-moving customer-centricity goal post. It requires creating customer value which in turn requires a customer-centric approach. In comparison to the CMO, the CGO has a broader focus.

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Tips for international B2B market research

Savanta

With a finite customer base at home and products which can be ‘translated’ with relative ease it makes good sense. For example, some cultures have a strong preference for providing feedback one-to-one which means that focus groups aren’t a viable option. Ensure clarity. Happy travels! Enjoyed this post?

Research 120
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Tips for international B2B market research

Savanta

With a finite customer base at home and products which can be ‘translated’ with relative ease it makes good sense. For example, some cultures have a strong preference for providing feedback one-to-one which means that focus groups aren’t a viable option. Ensure clarity. Happy travels! Enjoyed this post?

Research 120
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How the best companies measure content quality

Kevin Indig

”) - low intent Inspiration (“x quotes for y”) - low intent Consideration (“should you buy x”) - medium intent Comparison (“x vs y”) - high intent Conversion (“buy x”) - high intention The key to an impactful content strategy is considering quality at each phase.

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How to Make the Zero Moment of Truth Work for You

Buzz Marketing for Technology

Posted in Behavioral Targeting Business Intelligence Conversion Conversion Optimization Customer Experience Interactive Marketing Internet Search SEO Strategy User Generated Content. 38% comparison shopped online. On the go, customers search for store locations, compare prices and features, and call family and friends to get opinions.

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What is customer experience and why does it matter?

Martech

One of the best ways to do so is by prioritizing customer experience (CX). Customer experience focuses on the relationship between a business and its customers. It includes every form of interaction or communication with the customer, whether direct or indirect, even if it doesn’t result in a purchase.

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4 overlooked B2B market research methods for understanding your customers

Sprout Social

Businesses can better market and sell their product or service when they have a clear understanding of customers’ pain points, business needs, goals, constraints and concerns. Evaluate the changing needs of customers. Once Topics are set up, your tool will collect candid conversations from the world’s largest focus group.