Top 7 Tips to Improve Customer Experience (CX) in 2020
Martech Advisor
NOVEMBER 6, 2019
To generate more revenue by retaining, renewing and upselling or cross-selling to existing customers. A 2017 Gartner study had found that nearly 81% of businesses expect to compete purely based on CX in the year 2019. Millenials are soon set to become the dominant market demographic.
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