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Managing a Remote Customer Service Team with Ticket Management

GreenRope

By setting up automatic responses and alerting the right people on your team, you can streamline these efforts and give your customers the high level of service they deserve. When integrated with a CRM, your team has a centralized location, so they can better manage, organize, and streamline your customer service efforts.

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Crafting Compelling Narratives: Content Marketing for Open-Source Ventures

ClearVoice

Content marketing for open-source software projects can be a real game-changer if you understand how to leverage its power. They typically prefer content that explains what they can do with your project in layman’s terms. You can leverage this user-generated content by linking to it in your own content. Write it up!

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An Introduction to Sales Enablement – Webinar Transcription

Lead Liaison

Learn the definition of sales enablement, why companies use it, and how it can help your business. It will read exactly as presented in the webinar. Definitely sales can benefit from using marketing automation. So ideally you want to be in bucket number three, and in that way, sales and marketing can kind of work in harmony.

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17 Brilliant Sources of Content Hiding Right Under Your Nose

Hubspot

here are 17 sources of quick content that can help you out in a pinch so you can keep feeding that hungry inbound marketing machine of yours. If the answer is meaty enough, it can stand alone as a blog post. Or, you can compile several questions and answers for a kind of FAQ-style blog post or downloadable offer!

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The Content Creator's Master List of Commonly Troublesome Words

Hubspot

And if you're interested in learning more about writing for the web, go ahead and download the complete Internet Marketing Written Style Guide , adapted from HubSpot's own house style guide and covering everything from punctuation, to capitalization, to attribution, and how you can go about creating a house style guide of your very own.

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