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Digital Channels Move Customer Engagement Strategies Beyond the Business Phone

Martech Advisor

According to Salesforce, “the batch-and-blast method doesn’t work on connected customers.” ” The company’s research found that when evaluating purchases, customers give almost equal weight to a company's personalization as they do to reputation.

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33 Stats That Paint a Picture of the Future of Marketing

Hubspot

HubSpot CMO Mike Volpe, when sharing his story on how he came to be HubSpot's fifth employee, says the problem he faced as a marketer was finding an integrated marketing software solution that allowed him to see how his various marketing efforts impacted his website and revenue. Source: Forrester ) Tweet This Stat!

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A B2B Guide to Engagement Marketing (with Strategies, Tools and Examples)

SnapApp

Research from Forrester finds that today’s customers “distrust and resent one-off campaigns that interrupt or intercept them”. . This is the death of one-size-fits-all email blasts. According to Forrester, prospects wait until they are 65-90 percent of the way through their journey before approaching a vendor. .

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How to Measure the ROI of Your Marketing Programs

Adobe Experience Cloud Blog

As a result, perhaps the most common question marketers ask is, “ did this program (this tradeshow, this email blast…) deliver a return on our investment (ROI) ?”. In the case of larger companies or more complex purchases, such a committee can involve 21 or more influencers. The solution is to make revenue cycle projections.