article thumbnail

From Like to Love: The Customer Journey

GreenRope

Immediately thank them for their purchase via an auto-responder or personalized email. If you concentrate on your customer retention rather than acquisition, then you build deeper relationships and eventually cultivate a tribe of brand advocates. People enjoy when they are appreciated, so show them. Phase Four: In it to win it.

article thumbnail

From Like to Love: The Customer Journey

GreenRope

Immediately thank them for their purchase via an auto-responder or personalized email. If you concentrate on your customer retention rather than acquisition, then you build deeper relationships and eventually cultivate a tribe of brand advocates. People enjoy when they are appreciated, so show them. Phase Four: In it to win it.

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article thumbnail

From Like to Love: The Customer Journey

GreenRope

Immediately thank them for their purchase via an auto-responder or personalized email. If you concentrate on your customer retention rather than acquisition, then you build deeper relationships and eventually cultivate a tribe of brand advocates. People enjoy when they are appreciated, so show them. Phase Four: In it to win it.

article thumbnail

From Like to Love: The Customer Journey

GreenRope

Immediately thank them for their purchase via an auto-responder or personalized email. If you concentrate on your customer retention rather than acquisition, then you build deeper relationships and eventually cultivate a tribe of brand advocates. People enjoy when they are appreciated, so show them. Phase Four: In it to win it.

article thumbnail

From Like to Love: The Customer Journey

GreenRope

Immediately thank them for their purchase via an auto-responder or personalized email. If you concentrate on your customer retention rather than acquisition, then you build deeper relationships and eventually cultivate a tribe of brand advocates. People enjoy when they are appreciated, so show them. Phase Four: In it to win it.

article thumbnail

From Like to Love: The Customer Journey

GreenRope

Immediately thank them for their purchase via an auto-responder or personalized email. If you concentrate on your customer retention rather than acquisition, then you build deeper relationships and eventually cultivate a tribe of brand advocates. People enjoy when they are appreciated, so show them. Phase Four: In it to win it.

article thumbnail

From Like to Love: The Customer Journey

GreenRope

Immediately thank them for their purchase via an auto-responder or personalized email. If you concentrate on your customer retention rather than acquisition, then you build deeper relationships and eventually cultivate a tribe of brand advocates. People enjoy when they are appreciated, so show them. Phase Four: In it to win it.