Remove services
article thumbnail

This is How Blockchain Could Change Digital Marketing Forever

Hubspot

While those two areas alone are significant, blockchain’s impact could go beyond currency and finance to affect marketers of all products and services: 1. Some execs think it’s the future universal currency , while others consider it a “disgusting.noxious poison.”. What could elicit such extreme feelings in complete opposite directions?

article thumbnail

Achieving customer experience excellence at seven critical life cycle points

ERDM

The end result is better customer service and a much more natural conversation between the customer and the agent. In short, now is the time to shift to person-to-person (P2P) marketing. The highest-ranking answer? ‘No To achieve such engagement excellence, marketers must fundamentally change their thinking.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Achieving customer experience excellence at seven critical life cycle points

ERDM

The end result is better customer service and a much more natural conversation between the customer and the agent. In short, now is the time to shift to person-to-person (P2P) marketing. Article by Ernan Roman, President, ERDM Corp. The highest-ranking answer? ‘No The agent now instantly has a lot of context about the shopper.

article thumbnail

Customer Engagement Software Pricing Guide

TrustRadius Marketing

This Live Chat software comes with a chatbot that enables customer self-service and helps agents answer questions. If a product solves some of your pain points well you can always complement it with others. In this guide, we go over some important pricing aspects for customer engagement software.

article thumbnail

30 B2B Social Media Tips for 2016

KoMarketing Associates

I know it probably doesn’t make sense to start a B2B social media strategy post by telling you to think beyond B2B, but as Owen Fuller suggests, we must think beyond just business and think P2P (person to person). Drive People to Opt-In. “To Great news, right!? Think Beyond B2B. Steal from B2C. Ask yourself: Can people find you?

article thumbnail

Customer Engagement Software Pricing Guide

TrustRadius Marketing

This Live Chat software comes with a chatbot that enables customer self-service and helps agents answer questions. If a product solves some of your pain points well you can always complement it with others. In this guide, we go over some important pricing aspects for customer engagement software.

article thumbnail

Customer Engagement Software Pricing Guide

TrustRadius Marketing

This Live Chat software comes with a chatbot that enables customer self-service and helps agents answer questions. If a product solves some of your pain points well you can always complement it with others. In this guide, we go over some important pricing aspects for customer engagement software.