Is Twitter for Business Even Worth the Trouble | social crm.
Convince & Convert
SEPTEMBER 20, 2010
Overwhelmingly, respondents in the study prefer interacting with official, branded accounts rather than personal accounts from employees. August 12th, 2010 |Written By: Jay Baer | View Comments Tweet We built our own Frankenstein. Nobody forced companies to get involved with their customers in this way. We just did it voluntarily.
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