Customer Service on Social Media in 2023: The Complete Guide
SocialPilot
JANUARY 21, 2024
Conduct a SWOT Analysis Continuous introspection is the key to sustained success in social media customer service. In fact, By 2027, chatbots are predicted to become the primary channel for customer service in a quarter of all businesses ( Gartner ). Now, here’s something you might not have considered… 7.
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