Valasys

MARCH 7, 2023

This involves various methods such as surveys, focus groups, interviews, and observational studies. Focus groups: This is data from a small group of people who represent the target market. Focus groups provide market data on customer attitudes, opinions, and preferences. But that’s not all.

Research 52

Research Paid Search Agency Business Analysis 52

Savanta

OCTOBER 15, 2016

Some are active agents of change – they spur the organisation to act, building stronger customer relationships, boosting customer loyalty and ultimately improving commercial performance. Post-survey you may also want to consider some further focus groups or interviews to explore specific issues raised by the survey in detail.

Customer Satisfaction 166

Customer Satisfaction Rules Customer Surveys Loyalty 166

Savanta

AUGUST 15, 2016

Some are active agents of change – they spur the organisation to act, building stronger customer relationships, boosting customer loyalty and ultimately improving commercial performance. Post-survey you may also want to consider some further focus groups or interviews to explore specific issues raised by the survey in detail.

Customer Satisfaction 120

Customer Satisfaction Rules Customer Surveys Loyalty 120