Customer Satisfaction Response Rate Telemarketing Trends 
Marketing Insider Group
JULY 6, 2010
A recent study by GetResponse showed that adding social sharing in an e-mail increased click-through rates by 30%, adding a twitter share option increased response rates by 40% and adding as many as three sharing options increased response rates up 55%. It also allows the marketer to track who is responding.
Marketing Insider Group
JUNE 18, 2010
Yes, there are the trends of wide and rapid adoption of social media, combined with unprecedented growth in the use of mobile apps and mobile search, and the growing influence of younger generations entering the workforce. Customer lists provide a tremendous opportunity for selling additional solutions and services or upgrades.
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Marketing Insider Group
OCTOBER 26, 2010
It seems as if the lower our outbound marketing response rates get, the greater the number of emails, phone calls, pop-up ads and other interruptions we throw at our weary populace. It means listening to what will make our customers lives better. As a marketing professional, I am not proud of our reputation as SPAM-ers.
Marketing Insider Group
DECEMBER 1, 2010
Lists became “tired&# as response rates drops. Opt-outs increased and our brand image suffered — all because we were spamming our customers. What we need is Insight-driven marketing that starts with the customer. Then the economy turned. Squeezed out. But strategy to achieve our business objectives!
Marketing Insider Group
MAY 12, 2010
Social media is hot mainly because it is new news to lots of folks in marketing and across our organizations that “the customer is indeed in charge”. Customers decide when and how to engage with us in the buying journey. If you need to create content – research the top trending keywords, article titles, and customer pain points.
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