Remove Customer Satisfaction Remove Forecasting Remove Loyalty Remove Merchandising
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Merchandisers Have an Ace up Their Sleeve This Holiday Season: AI

Salesforce Marketing Cloud

Digital merchandisers are the MVP of ecommerce, highlighting trends and gently nudging customers toward products they’ll love. Merchandisers offer guidance in the form of product categories, groupings, and promotions, tailored specifically for the perplexed gift-giver. During peak shopping season, they’re even more valuable.

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How to Use AI to Build a Better Shopping Experience

Salesforce Marketing Cloud

By automating data collection, analysis, and delivery, retail artificial intelligence solutions help you act on insights faster and more efficiently, while leveling up both the employee and customer experience. Generate a holistic customer view With retail AI you can create detailed customer profiles that serve as strategic planning tools.

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5 Ways Generative AI Is a Game-Changer for Ecommerce

Salesforce Marketing Cloud

Summer’s here, and your customer is planning her first camping trip. Using data like purchase history, available inventory, and the weather forecast for her destination, the concierge suggests products in her preferred sizes and colors. But now, the use of generative AI in ecommerce is revolutionizing customer experiences.

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What Is Inventory Management? Real-Time Visibility and Other Techniques

Salesforce Marketing Cloud

From the warehouse to the customer’s hands, successful inventory management helps your business deliver stellar customer experiences. Perfect the entire post-purchase customer experience Fulfill and deliver with these order management tips. Accurate, timely forecasts are critical for businesses of all sizes.

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Planning Your Cyber Week Pricing Strategy? Let AI Lead the Way

Salesforce Marketing Cloud

That kind of promotion can generate a lot of buzz, but it won’t win wallet share or customer loyalty. Delight your loyal customers this holiday season Learn to use data and AI to create magical retail experiences. They also make empathetic judgment calls that reflect your company values, social norms, and customer expectations.

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7 Best eCommerce Personalization Software in 2024

Optinmonster

This level of service in an online store can greatly improve customer engagement, retention , and conversion rates. Its ability to seamlessly integrate across all channels (omni channel marketing) has transformed the way businesses can interact with their customers. Insider Overview: Insider has been a revelation for me.

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U.S. Retailers Face Extra $223 Billion in Costs of Goods This Holiday Shopping Season, Salesforce Predicts

Salesforce Marketing Cloud

Despite traffic growing at 8% — on top of the significant jump last year — customers simply spent less online as physical stores began to re-open. In fact, according to our Shopping Index data, the Average Selling Price (ASP) for merchandise in discretionary categories, such as apparel, footwear, and furniture, spiked by 11% over Q2 2020.

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