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14 Ways to Improve Customer Loyalty During COVID-19

Single Grain

Leverage in-product messaging to increase engagement rates. Co-browsing allows your sales executive to assist customers in filling out a form and completing the transaction. It can answer most common questions and even guide your customers through the buying process, thereby satisfying their needs. Chatbots automate processes.

Loyalty 131
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6 Customer Service Trends You Can’t Ignore in 2020

Single Grain

Customers are already shopping on social media , as businesses can now integrate their accounts with e-commerce platforms: This makes it a whole lot easier to keep the process seamless and easy for the customer. Tag it in an Instagram post. First, let’s talk about paid advertising. Next stop: shoppable posts.

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Common Marketing Tricks That Can Actually Ruin Your SEO

Single Grain

The long-lasting fight between sales and marketing teams and SEOs has taken many lives. But conversion rate optimization (CRO) doesn’t have to conflict with SEO efforts. They have too many benefits (like higher conversion or reducing the churn rate) to just give up on them. Of course not. And that’s not all.

SEO 98
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How to Create a Killer SaaS Content Marketing Strategy

Single Grain

In this article, we’ll show you step-by-step how to create your own killer SaaS content marketing strategy, including all the tactics, methods, and tools you’ll need. With a strategy in place, your SaaS content marketing will run like a well-oiled machine, with defined costs, deadlines and expectations for each part of the process.

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The Marketer’s Guide to AI-Supported Content Creation

ClearVoice

” That’s no small feat even for the ClearVoice service delivery team, which has honed a content production process from over a decade of experience producing hundreds of thousands of pieces of content. AI needs human oversight at all steps of the process. Can you help us?” No memory or learning. Image Source: Signum.AI

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60 Marketing Acronyms Every Industry Pro Should Know

Hubspot

The four steps of the now somewhat outdated Purchase Funnel, wherein customers travel from consideration to purchase. The four criteria sales reps use to qualify prospects. We don''t think BANT is good enough anymore: Learn more about the qualification criteria set by HubSpot''s VP of Sales. BR: Bounce Rate.

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2022 BEST SOFTWARE LIST FOR SMALL BUSINESS

TrustRadius Marketing

Lucidchart is utilized in over 180 countries by more than 25 million users, from sales managers mapping out target organizations to IT directors visualizing their network infrastructure. Webexpenses is a global provider of online expense management software to businesses of all sizes across 70+ countries. LEARN MORE.