8 Contact Center Automation Trends to Watch for in 2025
Salesforce Marketing Cloud
OCTOBER 30, 2024
It’s important now and will only become more so as we move into the future, as AI changes the way we work and ultimately, what customers expect from support teams. Let’s zoom in on eight major contact center automation trends that are already making waves in customer service and are set to get even bigger in 2025 and beyond.
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