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SMS marketing is taking over

DotDigital

We’ve all had that moment – you hear your phone buzz and think it’s that all-important message you’ve been waiting for – not quite. SMS marketing has often been overlooked when searching for the best marketing communication, with many opting for email or social media marketing instead. The rise of SMS marketing.

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Achieving customer experience excellence at seven critical life cycle points

ERDM

Traditionally, marketers put customers into one of two buckets: business-to-business (B2B) or business-to-consumer (B2C). In the words of Scott Emmons, Head of the Innovation Lab: We were looking for a way to improve the capabilities and effectiveness of our online chat agent. The highest-ranking answer? ‘No

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Achieving customer experience excellence at seven critical life cycle points

ERDM

Traditionally, marketers put customers into one of two buckets: business-to-business (B2B) or business-to-consumer (B2C). In the words of Scott Emmons, former Head of the Innovation Lab: We were looking for a way to improve the capabilities and effectiveness of our online chat agent. Article by Ernan Roman, President, ERDM Corp.

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30 B2B Social Media Tips for 2016

KoMarketing Associates

And of the 95% of B2B marketers who have created corporate social media accounts, half still aren’t regularly active on social media and just 10% feel they are able to articulate the business value of social media efforts. So, as it turns out, we still have work to do. Great news, right!? Social media isn’t something you just do.

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Customer Engagement Software Pricing Guide

TrustRadius Marketing

You can read more insights on enterprise customer engagement software and strategies in our post below. These tools may not have all the features for customer outreach and interaction, but you can combine them with other products in your tech stack. Free Software for Customer Engagement trScore Free Features Totango 8.2/10

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Customer Engagement Software Pricing Guide

TrustRadius Marketing

You can read more insights on enterprise customer engagement software and strategies in our post below. These tools may not have all the features for customer outreach and interaction, but you can combine them with other products in your tech stack. Free Software for Customer Engagement trScore Free Features Totango 8.2/10

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Customer Engagement Software Pricing Guide

TrustRadius Marketing

You can read more insights on enterprise customer engagement software and strategies in our post below. These tools may not have all the features for customer outreach and interaction, but you can combine them with other products in your tech stack. Free Software for Customer Engagement trScore Free Features Totango 8.2/10