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20 Ways to Generate ROI from a Corporate Blog

Webbiquity

.&#. It’s challenging to get the metrics really needed to measure social media ROI primarily because social media is much more like public relations than it is like direct marketing or search engine advertising. Integrate social media activities with your CRM system. Gather market intelligence.

ROI 100
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Demandbase: A New Twist In The Lead Management Automation Market

Online Marketing Institute

5) Routing/reporting — automation to help close the loop with sales and give marketing visibility into the sales pipeline. 6) SFA integration — ditto the above. 9) Collaboration — capabilities like wikis, sales-contributed content, voting and tagging. We too are seeing new entrants jump into this market.

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Strategic Guy: Three Phases of Social Media Maturation

Online Marketing Institute

I welcome your comments to this blog post or you can add specific content to this article at this wiki: Three Phases of Social Media Maturation Posted by Marc Hausman at 6:04 PM Labels: BearingPoint , Epok , GovDelivery , Microsoft , social media , Spirent , technology public relations 8comments: MIke Dubrall said.