article thumbnail

What is Marketing Intelligence?

TrustRadius Marketing

Identifying strengths, weaknesses, opportunities, and threats (SWOT analysis) will help you develop business strategies that play to your strong points. In general terms, we can break the benefits of marketing intelligence down into a knowledge trident that involves self-discovery, market understanding, and customer understanding.

article thumbnail

10 Tips for B2B Marketers to Excel at Customer Experience Management (CXM)

Valasys

With the advent of technologies & amalgamation of new technologies to aid the customer research process, the buyers’ journeys have evolved beyond the funnel structure to be more like a loop. This includes performing SWOT analysis & introspecting how customers’ journeys evolve over a while.