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Not all integrations are created equal: 4 layers of app integrations with SaaS platforms

chiefmartech

There’s a wide range of depth and elegance in how different platforms implement these four layers. A light UI integration might only have a read-only spot in the platform’s interface where an app may surface limited information about its own data or activity. The governance layer of integration has a wide range of possibilities too. It can authenticate app ratings and reviews from real users to prevent astroturfing.