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How Groupon Integrates Social Media and Customer Experience

Convince & Convert

The recent launch of their integrated POS and marketing system, Gnome by Groupon , shows that Groupon will keep pushing the boundaries to deliver their customers – both individuals and businesses – the best they can offer. Nick says, “It’s truly connecting the world in a social space all tied back to this one event.”

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The Bamboo Project Blog

Buzz Marketing for Technology

Talent Management, and Employee Engagement (a PDF file) that finds: 52% of organizations that adopt blogs, wikis, and social networking tools (among others) achieved best-in-class performance levels compared to 5% for those that didnâ??t. I heard the same thing from the Gen Y folks at my Social Media Game workshop).

Web 2.0 100
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Demystifying data driven advertising

Choozle

Social networks (e.g., Third-party data is the collection and aggregation of consumer behavior and demographic information that is collected by data providers and entities, like Oracle, Blue Kai, Exelate, Mastercard, etc. Social activity or social influencers. POS activity. Ticketing providers (e.g.,