Salesforce Marketing Cloud

NOVEMBER 30, 2023

Shoppers can find the products they want using a device they can take anywhere, and businesses can sell to a globally connected customer base. Many customers will download an app created by a brand they know to make their shopping experience smoother. With m-commerce, customers can buy your products from anywhere.

eCommerce 119

eCommerce Mobile Marketing Multi-Channel Customer Satisfaction 119

Sprout Social

FEBRUARY 29, 2024

In business, artificial intelligence (AI) is more than just a trend; it’s a crucial tool reshaping how we approach marketing and customer engagement. At the heart of this AI revolution is the ability to segment behaviors and target specific customer groups with precision. Why this surge?

Marketing AI 121

Marketing AI Lead Ranking Work Management Lead Scoring 121

Salesforce Marketing Cloud

DECEMBER 11, 2023

It’s a battle between administrative burdens and elevating the customer experience – a situation that happens all too often. Research reveals that automation has a host of advantages: reduced costs, accelerated ROI, happier teams, and elevated customer experiences. billion by 2026, up from $9.8 billion in 2020.

Automation 69

Automation Work Management Marketing Management Process 69

Salesforce Marketing Cloud

JANUARY 8, 2024

AI is more than an ecommerce trend — it can make your teams more productive and your customers more satisfied. All this innovation will make it easier to keep up with other trends, meet customers’ high expectations, and stay flexible — no matter what comes next. 45% plan to prioritize gaining a more holistic view of their customers.

eCommerce 76

eCommerce Marketing AI Trends Loyalty 76

TrustRadius Marketing

OCTOBER 27, 2022

Despite this debate, the market for it is expected to grow by 27% from 2021 to 2026. . Common use cases for a low-code development tool are teams that want to build a solution for themselves or mass produce it for their customers. Teams won’t have to upgrade for customization, because the app was already tailored to your needs.

Enterprise Management 98

Enterprise Management Work Management Marketing Management Budget Programs 98

Salesforce Marketing Cloud

FEBRUARY 22, 2024

Customers can now use chatbots, messaging apps, and even voice assistants to discover new products and make purchases online. This allows businesses to connect with shoppers in a way that feels organic and fits in with customers’ everyday lives. With conversational commerce, shopping feels more like chatting with a friend. The result?

Conversion 64

Conversion Touchpoints Paid Search Agency Customer Satisfaction 64

SocialPilot

DECEMBER 14, 2023

By aligning with Kylie’s culinary expertise and engaging content style, Homiah Foods tapped into a new customer base, showcasing the power of targeted influencer marketing. The engagement movement to DMs also solidifies social media as an important customer service channel. What can you do next to harness this trend?

Social Media 114

Social Media Trends Media Multi-Channel 114