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PayPal’s new ad business could be good news for financial marketing

illumin

This could spell out opportunities and huge potential for financial services marketing. However, PayPal is expanding its advertising efforts to include “non-endemic advertisers” – companies that do not sell products or services through PayPal. PayPal just announced its new advertising business venture.

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Achieving customer experience excellence at seven critical life cycle points

ERDM

In the words of Scott Emmons, Head of the Innovation Lab: We were looking for a way to improve the capabilities and effectiveness of our online chat agent. The end result is better customer service and a much more natural conversation between the customer and the agent. The highest-ranking answer? ‘No

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Achieving customer experience excellence at seven critical life cycle points

ERDM

In the words of Scott Emmons, former Head of the Innovation Lab: We were looking for a way to improve the capabilities and effectiveness of our online chat agent. The end result is better customer service and a much more natural conversation between the customer and the agent. Article by Ernan Roman, President, ERDM Corp.

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Customer Engagement Software Pricing Guide

TrustRadius Marketing

This Live Chat software comes with a chatbot that enables customer self-service and helps agents answer questions. If a product solves some of your pain points well you can always complement it with others. In this guide, we go over some important pricing aspects for customer engagement software.

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30 B2B Social Media Tips for 2016

KoMarketing Associates

I know it probably doesn’t make sense to start a B2B social media strategy post by telling you to think beyond B2B, but as Owen Fuller suggests, we must think beyond just business and think P2P (person to person). Drive People to Opt-In. “To Great news, right!? Think Beyond B2B. Steal from B2C. Ask yourself: Can people find you?

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Customer Engagement Software Pricing Guide

TrustRadius Marketing

This Live Chat software comes with a chatbot that enables customer self-service and helps agents answer questions. If a product solves some of your pain points well you can always complement it with others. In this guide, we go over some important pricing aspects for customer engagement software.

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Customer Engagement Software Pricing Guide

TrustRadius Marketing

This Live Chat software comes with a chatbot that enables customer self-service and helps agents answer questions. If a product solves some of your pain points well you can always complement it with others. In this guide, we go over some important pricing aspects for customer engagement software.